• lapu@lapu.fr

Free delivery : France from €40, International from € 200

Icon-facebook Instagram Etsy

Purchase rules

  • Home
  • Purchase rules

General provisions.

  1. These rules for the purchase and sale of goods (hereinafter referred to as the “Rules”) are a legal document binding on the parties, which determine the rights and obligations of the Buyer and the Seller, the terms of purchase and payment for goods, the order of delivery and return of goods, the parties’ responsibilities and others related to the purchase – sale of goods related provisions in the lapu.lt online store.
  2. All legal and natural persons who have reached the age of majority, whose capacity is not restricted by court order, and minors between the ages of 14 and 18 have the right to buy in the lapu.lt online store, only with the consent of their parents or guardians, except in cases where they dispose of their income independently.
  3. By approving the rules, the buyer guarantees that, based on point 1.2 of the rules, he has the right to buy goods in the lapu.lt online store.
  4. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails after creating a basket of goods in the store, specifying the delivery address, choosing the payment method and familiarizing yourself with the Seller’s rules, press the “Confirm order” button (see point 5 “Ordering goods, prices, payment procedure, deadlines”).
  5. Every contract concluded between the Buyer and the Seller is stored in the lapu.lt online store.
  6.  

Seller’s Rights and Obligations.

  1. The seller undertakes to create all conditions for the buyer to properly use the services provided by the lapu.lt online store.
  2. If the Buyer tries to harm the stability and security of the lapu.lt online store, violates his obligations, makes orders, does not pay them, the buyer cannot be contacted several times through the specified contacts or otherwise harms the operation of the store or related social networks or other space, the Seller must the right to immediately and without warning limit, suspend or cancel the Buyer’s ability to use the lapu.lt online store, not fulfill his orders, deduct the losses incurred, and prosecute malicious Buyers.
  3. The Seller undertakes to respect the Buyer’s privacy right to the Buyer’s personal information specified in the lapu.lt online store registration form and not to transfer   it to third parties.
  4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
  5.  
  6.  

Delivery of goods.

  1. The buyer, who has chosen the delivery service during the order, undertakes to specify the exact place of delivery of the goods, postal code, and to specify his exact phone number.
  2. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
  3. The buyer undertakes to accept the goods the next day after receiving the notification that the parcel will be delivered to him tomorrow. If the buyer does not accept and/or pick up the shipment, it is transported again. For repeat deliveries, the Seller has the right to charge the Buyer if additional costs are incurred as a result of these deliveries.
  4. The goods are delivered by the Seller, the Seller’s authorized representative (courier) or the Buyer picks them up at the nearest post office, parcel terminals or lapu.lt office, depending on the delivery method chosen by the Buyer.
  5. The seller can apply discounts for delivery if the buyer exceeds the set amount of the order.
  6. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. In exceptional cases, delivery of goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.
  7. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.
  8. The buyer must immediately inform the seller if the package is delivered damaged
  9. in the package, if the shipment contains unordered goods or their quantity is not correct, the order is incomplete.
  10. The buyer, who notices damage to the package during delivery, must indicate comments in the package delivery document provided by the courier or write a separate document regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from responsibility against the Buyer for product damage related to packaging damage, which the Buyer did not note in the delivery document of the courier.
  11. The buyer cannot, at his discretion, change the delivery address of the goods after the shipment has been shipped. If the place of delivery is changed by personally negotiating with the courier or other delivery service, the Seller is not responsible for meeting the delivery deadline and has the right to additionally charge the Buyer for the additional costs incurred.
  12.  

Liability of buyer and seller.

  1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
  2. The buyer is responsible for the actions performed using this lapu.lt e-mail. in the store.
  3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer’s login data, the Seller considers this person to be the Buyer.
  4. The Seller is released from any responsibility in cases where the losses arise because the Buyer, regardless of the Seller’s recommendations and the Buyer’s obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
  5. If the Seller’s email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.
  6. In the event of damage, the guilty Party compensates the other Party for direct losses.

Marketing and information.

  1. The seller can initiate lapu.lt e-mail at his discretion. various promotions in the store.
  2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the promotion is valid only going forward, that is, from the moment of their execution.
  3. The Seller sends all messages using the means of communication specified in the Buyer’s registration form.
  4. The Buyer sends all messages and questions to the Seller’s e-mail. by phone and e-mail specified in the “Contacts” section of the store. email addresses.
  5. The seller is not responsible if the buyer does not receive informational or confirming messages sent due to disruptions in the internet connection, e-mail service providers’ networks.
  6.  

Protection of personal data.

  1. The Buyer can order goods in the madosgarazas.lt online store by registering and entering the data requested during registration.
  2. When registering in the lapu.lt online store, the Buyer must provide correct personal information. The buyer is responsible for providing correct data.
  3. By approving these rules, the Buyer agrees that the personal data provided by the Buyer will be processed in the goods and services sales lapu.lt online store, for the purposes of analysis of the Seller’s activities and direct marketing. The Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
  4. The buyer, registering by e-mail in the store and when ordering goods, undertakes to protect and not disclose login data to anyone.
    1.  

Buyer’s rights and obligations.

  1. The buyer has the right to buy goods in the .lt online store in accordance with these Rules and other provisions of this e-mail. according to the procedure specified in the store information sections.
  2. The buyer has the right to refuse the contract of purchase and sale of goods with the lapu.lt online store by notifying the Seller about this by e-mail. by mail, except in cases where the contract cannot be   canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene products – bedding, etc.)
  3. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
  4. If the Buyer’s data, provided in the registration form, changes, the Buyer must update them immediately.
  5. The buyer undertakes not to transfer his login data to third parties. And if you lose your login data, you must immediately inform the Seller about it.
  6. The buyer, using the page .lt online store, agrees with these Rules of purchase and sale and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
    1.  
    2.  

Ordering goods, prices, payment procedure, deadlines .

  1. In the lapu.lt online store, the Buyer can buy online 7 days a week, 24 hours a day. per day. Orders by phone, e-mail by post are accepted during regular business hours.
  2. The contract comes into force from the moment when the Buyer clicks the “Confirm order” button while buying online, and after receiving the order, the Seller confirms it by sending a confirmation letter to the e-mail specified by the Buyer. by mail, and for orders made by other methods (telephone or e-mail) from the moment of payment.
  3. Product prices in the lapu.lt online store are indicated in euros, including VAT.
  4. In the lapu.lt online store, the Buyer can buy online 7 days a week,
  5. 24 hours per day. Orders by phone, e-mail by post are accepted during regular business hours.
  6. The contract comes into force from the moment when the Buyer clicks the “Confirm order” button while buying online, and after receiving the order, the Seller confirms it by sending a confirmation letter to the e-mail specified by the Buyer. By mail. For orders made by other means (telephone or e-mail), the contract comes into force from the moment of payment.
  7. Product prices in the lapu.lt online store are indicated in euros, including VAT.
  8. The buyer pays for the goods in one of the following ways:
  9.  In cash upon collection of goods. The buyer must have the exact amount of money to be paidpayment using e-mail banking means advance payment using the e-mail address used by the Buyer. banking system.1.8.2. Paysera payment system (including VISA and MasterCard payments). The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place through the bank’s e-mail. in the banking system.
  10. The buyer undertakes to pay for the goods immediately. Only after receiving the payment for the goods, the formation of the goods parcel begins and the calculation of the delivery term of the goods begins.
  11. If the buyer does not complete the payment within 24 hours, the order is cancelled.

Product quality guarantees.

  • The details of each product sold in the lapu.lt online store are indicated in the product description attached to each product.
  • The seller is not responsible for the fact that the color, shape or other parameters of the goods in the lapu.lt online store may not correspond to the actual size, shape and color of the goods due to the screen characteristics of the monitor or smart device used by the Buyer.

Return and exchange of goods.

  1. The return of goods takes place in accordance with the Government of the Republic of Lithuania 2014. July. on the 22nd by resolution no. 738 (Official Gazette, 2014, No. 2014-10565) approved retail trade rules. In all cases, money for returned goods is transferred only to the payer’s bank account.
  2. In order to return the item(s) based on Rule 8.1. point, the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reason for the return.
  3. When returning goods to the buyer, it is necessary to comply with the following conditions:
  4. the product must be undamaged by the Buyer;
  5. the item must be unused, without losing its merchandise appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective item);
  6.  the returned product must be in the same configuration as the Buyer received it;
  7.  when returning the product, it is necessary to present the document of its purchase. the returned item must be in its original, neat packaging;
  8. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.
  9. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.
  10. In the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the Buyer, excluding the cost of delivery.

About Us

Icon-facebook Twitter Youtube

Quick Links

Information

lapu.fr © 2020. All rights reserved.

We provide the best yarn and you will not be disappointed with our product. Come see our products
Icon-facebook Twitter Youtube